At MudahKing, your privacy is more than a legal obligation — it is our commitment. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
We take data security seriously. Every layer of protection is purpose-built to give you peace of mind while you play.
All data transmitted between your device and mudahking servers is protected with military-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Member personal data is stored on servers protected by multi-layered firewalls, strict access controls and 24-hour monitoring. Only authorised personnel are permitted to access sensitive data.
Mudahking operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every data collection and usage process adheres to applicable local law.
You have full rights to access, correct, transfer, or request the deletion of your personal data. All requests are processed within 14 business days at no additional charge.
Mudahking has never and will never sell member personal information to any third party for marketing purposes. Your data is used solely for platform operational purposes.
We use cookies to enhance your browsing experience. You can manage your cookie preferences at any time through your browser settings without affecting the platform's core functionality.
Mudahking ("we", "Platform") is an online casino platform operating for members in Malaysia. We take privacy and personal data protection very seriously. This Privacy Policy is designed to explain transparently how we handle your personal information from the moment you register through to your everyday use of our services.
By registering an account with MudahKing or by continuing to use this platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use our platform.
This policy covers all services offered by MudahKing, including the official website, mobile app, customer support, and all other communication channels related to our platform. It applies to all registered members regardless of geographic location, as long as they are using MudahKing services.
Mudahking only collects personal data that is genuinely necessary to provide our services safely and efficiently. We do not collect excessive or irrelevant information. Below are the categories of data we collect and their purposes:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth | Identity verification (KYC), AML compliance |
| Contact Information | Email address, phone number | Account communications, customer support |
| Financial Information | Bank account number, digital wallet details | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, location | Security, fraud detection |
| Usage Data | Game records, transaction history, login timestamps | Product improvement, platform analytics |
| Communication Data | Support chat logs, email, feedback | Customer service enhancement |
We also collect data automatically through cookies and tracking technologies when you browse our platform. This information helps us understand how users interact with the platform for continuous improvement purposes. It is not used to personally identify you unless combined with your account information for security purposes.
Every piece of information you provide to us is used for a clear and legitimate purpose. mudahking does not use your data for undisclosed purposes without first obtaining your consent. The following are the primary uses of member personal data:
You may withdraw consent to receive marketing communications at any time by contacting our customer support team or through the communication preferences settings in your account. Withdrawing marketing consent will not affect your access to the platform's core services.
Mudahking understands that your trust is our most valuable asset. We do not sell, rent or trade member personal data to any third party for their marketing purposes. However, there are limited situations where we need to share your data with carefully selected third parties:
Your data security is mudahking's absolute top priority. We continuously invest in the latest security technologies and procedures to keep your data protected from cyber threats, breaches and unauthorised access.
The technical security measures we implement include:
Regarding retention periods, we keep member personal data for as long as your account is active or as needed to provide our services. Following account closure, certain data may be retained for up to 7 years in accordance with applicable legal and AML regulatory requirements. Data that is no longer needed will be securely deleted or disposed of using approved procedures.
Mudahking uses cookies and similar tracking technologies to enhance the user experience, maintain platform security and understand how members use our services. Cookies are small text files stored on your device when you browse our website.
The types of cookies we use are as follows:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the MudahKing platform. Essential cookies cannot be disabled as they are required for the platform's core operations.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have certain rights regarding the personal data we hold about you. MudahKing fully respects and facilitates the exercise of these rights:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for portability.
Request restriction of data processing in certain situations specified by law.
To exercise any of the above rights, you may contact the mudahking customer support team via live chat on the platform. All requests will be processed within 14 business days. In complex cases, this period may be extended up to 30 days with prior notification to you.
We may require you to verify your identity before processing any data-related requests to ensure that only you can access or modify your own personal information. This step is in place to protect you from unauthorised access by others.
In the course of operating the platform, some of your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This occurs primarily when we use cloud services or international technology providers that support the operation of our platform.
Mudahking ensures that all international data transfers are carried out with adequate safeguards through:
If you have any questions about international data transfers involving your personal data, you may contact our privacy team for more information about the protection mechanisms in place.
Mudahking is an online gambling platform that strictly for individuals aged 18 and above. We maintain a strict policy against registration and use of the platform by anyone who has not reached the required legal age.
We do not intentionally collect, store, or process personal data from children or minors under the age of 18. The age verification (KYC) process we implement ensures all members meet the minimum age requirement.
If we discover or become aware that we have collected personal data from an individual under the age of 18, we will take immediate steps to:
Mudahking reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements or improvements in how we protect your data. We are committed to being fully transparent about every change we make.
When any material amendments are made to this policy, we will:
Continued use of the mudahking platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay up to date with our latest policy.
Register with MudahKing today and enjoy a safe, trusted, and enjoyable gaming experience. Protecting your personal data is our commitment to you.